--- title: "Trust Level Complaints Policy" url: "https://partnershiplearning.com/trust-level-complaints-policy" school: "Partnership Learning" --- # Trust Level Complaints Policy This policy is for complaints about Partnership Learning Central Staff and Central Services. Complaints against a school within the Trust are not within the scope of this policy – they must be made directly to the school concerned, in line with the individual school’s complaints procedure. Partnership Learning Trust Level Complaints Policy APPROVED BY TRUSTEES Dec 2025 267 KB [Open for printing](https://files.schudio.com/partnership-learning-trust/files/documents/Partnership_Learning_Trust_Level_Complaints_Policy_APPROVED_BY_TRUSTEES_Dec_2025.pdf) ### Statutory - [Governance Structure](https://partnershiplearning.com/governance-structure) - [Trustees](https://partnershiplearning.com/trustees) - [Members](https://partnershiplearning.com/members) - [Articles of Association](https://partnershiplearning.com/articles-of-association) - [Audited Accounts](https://partnershiplearning.com/accounts) - [Declarations 25-26](https://partnershiplearning.com/declarations-25-26) - [Funding Agreements](https://partnershiplearning.com/funding-agreements) - [Trustee Meeting Attendance](https://partnershiplearning.com/trusteemeetingattendance) - [Scheme of Delegation](https://partnershiplearning.com/delegation) - [GDPR](https://partnershiplearning.com/gdpr) - [Personnel](https://partnershiplearning.com/Benefits) - [Trust Level Complaints Policy](https://partnershiplearning.com/trust-level-complaints-policy) - [Whistleblowing Policy](https://partnershiplearning.com/whistleblowing) ![Partnership Learning](https://files.schudio.com/partnership-learning-trust/images/logo/Partnership-Learning-footer-logo.png) ### Partnership Learning Parsloes Ave Dagenham RM9 5QS 0203 909 2333 © Copyright 2025–2026 Partnership Learning School & Trust Websites by [ ![Schudio logo](https://partnershiplearning.com/img/logo/light.png) ](https://www.schudio.com/)